Privacy Policy
WeTask Limited
Effective Date: 5 July 2026
Company: WeTask Limited (New Zealand)
Contact Email: support@wetask.co.nz
1. Introduction
WeTask Limited ("WeTask", "we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.
WeTask operates an online marketplace that allows users to create tasks with budgets and enables service providers ("Taskers") to accept, decline, or counter-offer those tasks. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our platform.
2. Information We Collect
Payment status data (e.g. payment status, held funds, wallet balances, refunds, releases and transaction history.)
2.1 Information You Provide Directly
When you register or use WeTask, we may collect:
- Full name
- Email address
- Phone number
- Profile photo
- Location (suburb/city level only)
- Task descriptions and budgets
- Messages sent through the platform
- Reviews, ratings, and feedback
- Identity verification information (if required)
2.2 Social Login Information
You may sign up or log in using third-party authentication services, including:
- Apple
When you use these services, we receive limited account information such as your name, email address, and profile image, in accordance with the permissions you grant to those providers. We do not receive your passwords.
2.3 Automatically Collected Information
When you use WeTask, we may automatically collect:
- IP address
- Device and browser type
- Operating system
- Usage data (pages viewed, actions taken, time spent)
- Cookies and similar tracking technologies
2.4 AI-Assisted Information Processing
WeTask uses artificial intelligence to enhance the platform, including to:
- Help users create clearer task descriptions
- Suggest appropriate task categories
- Assist users in setting a reasonable task budget
- Match tasks with suitable Taskers
- Match Taskers with relevant available tasks
AI tools process information you provide within the platform. We do not use private user data to train public or third-party AI models.
3. How We Use Your Information
We use your information to:
- To facilitate platform-based payments and wallet transactions
- Create and manage your WeTask account
- Enable task posting, matching, and completion
- Facilitate communication between users and Taskers
- Process payments and service fees
- Display profiles, ratings, and reviews
- Improve platform performance and matching accuracy
- Detect fraud, misuse, or policy violations
- Comply with legal and regulatory obligations
4. Sharing of Information
We do not sell your personal information.
We may share information as follows:
4.1 With Other Users
- Profile information
- Task details
- Reviews and ratings
4.2 With Service Providers
We use trusted third-party service providers to operate the platform, including:
- Hosting and cloud infrastructure providers
- Analytics and monitoring tools
- Email and notification services
- Payment processing services
These providers are contractually required to protect your information and use it only for authorised purposes.
4.3 Payment Processing
All payments are processed securely through Stripe.
WeTask does not store full credit card numbers or sensitive payment credentials.
Stripe handles payment data in accordance with PCI-DSS standards and its own privacy policies.
4.4 Legal Requirements
We may disclose personal information where required to do so by law, regulation, court order, or government authority.
5. Data Storage and Security
We implement reasonable technical and organisational safeguards, including:
- Secure hosting environments
- Encrypted data transmission (SSL/TLS)
- Role-based access controls
- Restricted internal access to authorised personnel only
Both shareholders of WeTask Limited may access platform data strictly for business operations and are bound by confidentiality and non-disclosure obligations.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain platform integrity
- Resolve disputes
- Meet legal and regulatory requirements
You may request account deletion, subject to legal and operational constraints.
7. Cookies and Tracking Technologies
We use cookies to:
- Maintain login sessions
- Improve user experience
- Analyse platform usage
- Enhance search and matching features
You can manage or disable cookies through your browser settings; however, some features may not function correctly.
8. Your Rights (New Zealand Users)
Under the Privacy Act 2020, you have the right to:
- Request access to your personal information
- Request correction of inaccurate or outdated information
- Raise concerns about how your data is handled
Requests can be made by contacting:
📧 support@wetask.co.nz
If unresolved, you may contact the Office of the Privacy Commissioner of New Zealand.
9. International Data Transfers
If you access WeTask from outside New Zealand, your information may be processed or stored in other countries where our service providers operate. We take reasonable steps to ensure equivalent privacy protections apply.
10. Children's Privacy
WeTask is not intended for users under the age of 18. We do not knowingly collect personal information from children.
11. Public Content
Information you choose to make public (such as task listings, reviews, ratings, and profile details) may be visible to other users and may be indexed by search engines.
12. Privacy Breaches
In the event of a notifiable privacy breach, WeTask will:
- Notify affected users as soon as practicable
- Notify the Office of the Privacy Commissioner where required
- Take immediate steps to reduce potential harm
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on the WeTask website with a revised effective date. Continued use of the platform constitutes acceptance of the updated policy.
14. Contact Us
WeTask Limited
New Zealand